This website is hosted and managed in the Republic of South Africa and is owned by Novocare Holdings and Nanotech health. P O BOX 187 , Boksburg East 1478.
Reliance on any information provided on this Website is solely at your own risk.
The content of this Website is provided as a service to you for educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. If you or your pet are experiencing symptoms or need medical advice, you should seek the advice of a healthcare professional.
All material on www.nanotechhealth.co.za belongs to Novocare Holdings and is protected by copyright. All the Website’s intellectual property rights are specifically reserved.
Complaints and claims must be brought to our attention by calling the Customer Service Centre on +2761 418 0833 (Monday to Friday, 07:00 to 18:00 or emailing admin@nanotechhealth.co.za
To return an order in store, simply bring the product/s in its original, unopened packaging to any Nanotech store, along with the original invoice and delivery form, within 30 calendar days from date of purchase for an in-store refund.
To return products please go to the store where you purchased it within 30 calendar days from date of purchase and request a refund.
For hygiene reasons medicines cannot be returned. The re-dispensing of a medicine which has been returned is prohibited. Nanotech will accordingly not accept the return of any medicine for credit or replacement unless there is a defect in the medicine or its packaging at the time of supply, or if an incorrect medicine has been dispatched.
Nanotech charges a standard non-refundable delivery fee to deliver door-to-door and this fee will be displayed when you view your cart before checkout. See FAQ for more information on deliveries.
Some items (heavy or large, based on volumetric weight) may carry additional delivery fees the customer will be informed of this fee after the purchase and the order will be refunded in full if the delivery fee is not acceptable to the customer. Every reasonable effort is taken to ensure that the delivery costs displayed on the site are correct at the time of your purchase. However, if a delivery fee is incorrectly displayed, we will not be obliged to deliver products at an incorrect delivery fee. We will only be liable to return payment already made by you in the case you choose to cancel the sale once you have been made aware of the correct delivery fee.
Our online payment options are administered by ……, a specialist third party payment provider who are trusted experts in the field of secure online payments. You may pay for your order by one of the following payment methods:
- Credit card: Visa or MasterCard;
- Debit card: Visa or MasterCard.